Why Us

2-Time Supplier of the Year

An ongoing record of extraordinary performance of high quality work, mission critical deadlines met, and managed costs create a value proposition for the customer that sets IncrediTek apart from the rest.

IncrediTek earned significant recognition from one of the countries largest wireless telecom brands for their unparallel value and extraordinary work on their Digital Media Service content transformation and streaming project. A task of enormous proportion and importance for any provider, yet drastically scaled for one of the largest in the country. This is not an uncontested award, and earning it means to have proved superior value, financially and tactically. Over the course of a multi-year engagement, IncrediTek was tasked to lead a suite of critical responsibilities including, but not limited to, physical design, procurement, integration, and configuration of their DMS content transformation and streaming services. This effort made it possible to expand data delivery to their large-scale customer base, enabling and empowering them to connect to the content they demand from all wireless devices.

To simply issue “task completed” would not be enough to earn the Supplier of the Year Award. An ongoing record of extraordinary quality performance with deadlines met and costs managed set IncrediTek apart from the rest. Strategic partnerships with a network of vendors, a skilled workforce, and attention to detail made IncrediTek an excellent choice providing the customer a turnkey, ‘one-stop-shop’ option that earned the distinction of being named SUPPLIER OF THE YEAR 2012 and again in 2013.

Puts Quality Into Your Network

“I knew if IncrediTek had the job, I could concentrate elsewhere. IncrediTek bailed us out of many service problems and became a backstop for our business needs...”

Our Network was under extreme customer pressure to provide higher bandwidth capacity to meet the need for newer Hi-Capacity Services. This pressure created problems for our hardware suppliers, and placed a tremendous burden on our installation vendors. With increased volumes our turf oriented installation vendors could not keep up with service demands. The Maryland/DC area in particular was suffering from longer service delays due to volumes and the inability to get equipment installed, tested and turned up for service. IncrediTek was a very new company headed by its President and CEO Adam Pattisall. IncrediTek was setting up a new operation to provide Vendor provided Engineering, Installation and minimal material requirements. These services would only be provided in the Maryland/DC area. IncrediTek basically said, "If you have a need for service we will be happy to supplement your local approved vendor. If they can't provide you service when you need it, call us". IncrediTek also said "Everything we do has to be a win win for our business and yours". At that moment under tremendous customer pressure we began our relationship. IncrediTek not only met our expectations, but also exceeded them. The Maryland/DC area came to rely on IncrediTek for many reasons. We knew when IncrediTek took a job, it would be done right the first time. Their processes were very comprehensive, whether it was Engineer, Furnish and Install or just Engineering, all details were done timely, records were appropriately updated and invoices were fairly developed and properly billed. IncrediTek provided great value for the work they provided. As our working relationship developed I had peace of mind that any job issued to IncrediTek was in excellent trustworthy hands. I knew if IncrediTek had the job, I could concentrate elsewhere.

IncrediTek bailed us out of many service problems and became a backstop for our business needs in the Maryland/DC area. We started benchmarking IncrediTek against other approved vendors and IncrediTek was able to expand into other areas based on value provided. We were able to develop similar positive experiences in those locations and help meet our clients and customers expectations.

A Veterans Commitment To Veterans

Taking care of our Q&V: Quality and Veterans. IncrediTek is always squarely focused on the quality they deliver, as well as creating opportunity for our Veterans. Army Sgt Adam Pattisall, CEO of IncrediTek, served his country for four years as SAT COM operator, then as test engineer and technical support engineer in Fujitsu. During this time he generated superior experience and an extraordinary disciplined attention to detail.

In 2008 and 2009 IncrediTek was named to the list of the Top 50 Privately-held Businesses in Maryland, the Top 50 Diversity Owned Businesses in Maryland, the Top 500 Privately-held Businesses in the U.S., the Top 100 Disabled Owned Businesses in the U.S., the Top 100 Disabled Veteran Owned Businesses in the U.S. and the Top 500 Diversity Owned Businesses in the U.S.